General Faqs

Where is Rehaad located?

Rehaad operates online and serves customers all across Pakistan. We provide fast nationwide delivery and customer support through WhatsApp, phone, and social media.

Are all products original and exactly as shown?

Yes! All Rehaad products are 100% original, and we take special care to ensure that colors, designs, and details shown on the website match the actual product.

How can I place an order?

You can place an order directly through our website by adding items to your cart and checking out. You can also order through our WhatsApp or Instagram for assistance.

Shipping FAQS

How long does delivery take?

Rehaad offers fast nationwide delivery. Orders usually arrive within 3–5 working days. For remote areas, delivery may take a little longer.

Do you offer international shipping?

Yes, international shipping can be arranged upon request. Delivery time and charges vary based on location.

How can I track my order?

Once your order is dispatched, you will receive a tracking number or link via SMS or WhatsApp. You can easily track your parcel’s status anytime.

Returns FAQS

What is Rehaad’s return policy?

We accept returns for damaged, defective, or incorrect items within 3–7 days of delivery. The product must be unused, unwashed, and in its original packaging to be eligible.

Do you offer refunds or only exchanges?

At the moment, Rehaad offers exchanges only. If the item you received is defective or not what you ordered, we will replace it with the correct product at no additional cost.

How can I request a return or exchange?

To request a return, simply contact our customer support team with your order number and photos of the issue. Our team will guide you through the easy return/exchange process.